Frequently Asked Questions
Everything you need to know about our premium moto-inspired apparel.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days via USPS or UPS.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
Do you ship internationally?
Yes, Prism Motorcycle Supply Co. ships worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days depending on customs processing.
How do I know which size to order?
Each product page features a detailed size guide. Since our gear is designed for both style and riding comfort, we recommend measuring a favorite shirt or jacket and comparing it to our charts.
Are your materials durable enough for riding?
While our fashion line is designed for lifestyle wear, we use heavy-duty cotton, reinforced stitching, and premium leather to ensure your gear stands up to the rigors of the road.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.